Our Services

Pristine Medical Billing, LLC. will customize our services to your needs


  • Daily claims generation – All claims are prepared and coded accurately and submitted electronically to all insurance companies that will accept electronic claims. Other claims will be sent on paper claims within 24 hours of receiving the billing information.

  • Email, Fax or mail charges to us – All charges will be submitted within 24 hours after received at our office. You may email or fax billing forms (superbills, encounter forms) to us 24 hours a day. [See our optional services for a charge capture software to simplify your billing/data entry.]

  • Daily posting of all transactions – Charges, contractual adjustments, and payments.

  • Registration of all patients – Inputting all demographics and insurance information for each patient. We will verify the patient’s insurance eligibility and correct any demographic changes before charges are submitted.

  • Daily follow-up on outstanding claims – claims tracing, and immediate follow up on denied or rejected claims.

  • Patient statements generated monthly – All patient statements will be sent out the last Sunday of the month. Professional and easy to read statements with a return envelope included.

  • Patient A/R is reviewed on a bi-weekly basis - If a patient has not made a payment on their account within 90 days after receiving their initial statement we will send the patient to our 3rd party collection company who will then attempt to collect the debt. We will attempt to collect any outstanding patient balances between 30-90 days of the patient receiving their initial statement from us through a series of letters and phone calls.

  • Toll-free number – Patients will be able to call our toll-free number for any billing questions. We do not have voice recorded prompts, and we will answer any voicemails that are received within 24 hours.

  • Clients will receive their own dedicated Certified Medical Billing Professional (CMBP) and HIPAA certified billing specialist.

  • Monthly productivity reports – We will send provider / facility productivity reports the first week of the month for the previous months transactions.

  • Full access to your practice management site – you and your staff will have a login and password and will have full access to any information loaded into your practice.

  • Optional services that we provide:
    • Credentialing for Insurance Companies and Facilities (Hospitals, Nursing Facilities, etc.)
    • Enrolling in Electronic Funds Transfer (EFT) for quicker payment
    • Enrolling in Electronic Remittance Advice (ERA)
    • Scheduling template for use with your practice management site
    • Internet Based Charge Capture software (pMDsoft). Enter patient billing information and clinical information from anywhere at anytime using your blackberry phone, IPhone or computer. That information will then be sent to us online and we will use that information to input any charges.


SATISFACTION GUARANTEED!!